Care coordination is the engine room of Homecare Ltd. As a Care Coordinator, you will make sure our clients receive the right care, at the right time, from the right people, every single day. This is a varied, fast-paced and hugely rewarding office-based role that sits at the centre of our care delivery, keeping clients, families, carers and health professionals connected and informed. Your day-to-day responsibilities will include planning and scheduling care visits, matching carers to clients based on skills, location and personality, and managing changes such as holidays, sickness and emergencies. You will be the first point of contact for many of our clients and their families, handling queries with warmth and professionalism, and escalating concerns quickly when needed. You will also monitor service quality and compliance, helping us maintain the high standards that have earned our Good rating from the Care Quality Commission, and you will support our care staff with their rotas, training and wellbeing. We are looking for an organised, empathetic and calm individual with excellent communication skills and strong attention to detail. You should be confident using computers and able to juggle multiple priorities without losing your friendly manner. Experience in a care, scheduling or customer service environment is desirable, but full training will be given to the right person. In return we offer a competitive salary, a welcoming office in Greenford, the support of a dedicated team and the chance to grow your career with a company that genuinely values its people. If you are ready to make a real difference behind the scenes, apply today.
Send us your details and a short message about yourself. Our HR team will be in touch.